ZenBusiness Review

Is ZenBusiness Right for You? Read Our Comprehensive ZenBusiness Review to Find Out.

Based in Texas, ZenBusiness is a company that helps business owners navigate the limited liability company, or LLC, formation process. Founded in 2015, ZenBusiness has formed thousands of LLCs and has garnered many positive customer reviews. While there are many business formation companies out there, it has proven itself as one of the leaders in the industry. This ZenBusiness review outlines the services it offers, pros and cons of the company, and much more to see if it is a good fit for you.

Form an LLC with ZenBusiness

Pros of ZenBusiness

  • ZenBusiness provides services at an affordable price, with rates starting at $39/year.
  • Many people avoid LLC formation services because of the additional features representatives try to get you to buy. ZenBusiness offers other services but does it in a tasteful way that is helpful.
  • ZenBusiness has positive customer feedback, gaining thousands of positive reviews over the past few years.
  • ZenBusiness is a socially conscious business focused on doing good for the planet while growing its business at the same time. The company has a partnership with Kiva, which provides loans to help lift business owners out of poverty.

Cons of ZenBusiness

  • ZenBusiness has no free option. Other services provide a cheaper base package. Inc Authority and IncFile deliver a completely free service. You just pay your state’s filing fee.
  • Filing fees are paid yearly.
  • The Starter plan is $49/year + state filing fees and increases to $119/year after that.

How Does ZenBusiness Work?

ZenBusiness simplifies the process of forming an LLC. It automates the process of filing business formation documents, making it easier for you to focus on other important tasks. The process is fairly simple once you select a package. Here are the steps of partnering with ZenBusiness:

  • Choose a package: ZenBusiness offers three packages, all of which have different levels of service. Ensure you select the state in which your business is forming and the type of business you wish to create.
  • Provide contact information: ZenBusiness needs basic information about your business to start the process. Information needed includes your name and contact information.
  • Give information about your business: This is the most time-consuming part of the process, but ZenBusiness provides all the assistance you need. Information needed includes your LLC’s desired name, address, owners, and management structure. ZenBusiness uses this information to fill out your business formation documentation with the Secretary of State.
  • Supply payment information: You need a valid payment method to complete your order. Your credit card covers your package fee and your state’s LLC formation expenses.

Review of ZenBusiness LLC Formation Packages

ZenBusiness offers three formation packages: starter, pro, and premium. Below are the features included in each package.

Starter Package

$49 + State Filing Fees

Zen Business’s starter package costs $49/year plus your state’s filing fee the first year and increases to $119/year after that. This package comes with the following features and benefits:

  • Name availability search: Every new LLC requires a unique name. ZenBusiness will search their business database to determine name availability. If applicable, ZenBusiness will claim the name on your behalf.
  • Prepare and file articles of organization: Articles of organization are required by each state to create any new business formally. ZenBusiness will create your articles of organization and file them with your state’s Secretary of State.
  • Registered agent service: Every U.S. state requires LLCs to name a registered agent on their formation documents. A registered agent is an individual or entity appointed to receive documents, service of process, and compliance documents on behalf of the business. ZenBusiness provides this service for free for the first 12 months.
  • Create operating agreement: Most states do not require LLCs to file operating agreements with their formation documents. However, to protect the limited liability status of your LLC, you should create an operating agreement. ZenBusiness created this important document on your behalf.
  • Accounting consultation: ZenBusiness offers a complimentary accounting assessment to help you determine bookkeeping and tax needs.

Pro Package

$199 + State Filing Fees

ZenBusiness offers a pro package, which costs $199/year plus your state filing fees. The pro package comes with every feature included in the starter package plus the following benefits:

  • Employer identification number: An employer identification number, or EIN, is a number the IRS uses to keep track of your LLC’s tax returns. If your business is a single-member LLC, you will need an EIN to file a separate tax return.
  • Annual report filing: ZenBusiness will prepare and file your annual report on your behalf, along with two amendments per year.
  • Banking resolution services: ZenBusiness provides a banking resolution template to indicate your authority to perform financial transactions if you want to open a business bank account.

Premium Package

$299 + State Filing Fees

ZenBusiness offers a premium package, which is $299/year plus your state’s filing fees. The premium package comes with all the features in the starter and pro package plus these additional benefits:

  • Domain name: ZenBusiness will reserve a domain name for your LLC’s website. Also included is a dashboard domain management tool.
  • Rush filing speed: This package comes with expedited service. ZenBusiness will prioritize your filings over documents from lower packages.
  • LLC email address: ZenBusiness offers premium members a business email to use for their business. The email address comes with extra storage so you can add more accounts in the future.
  • Company website: ZenBusiness offers business design services for members who want a company website.

Benefits of ZenBusiness’s Service

ZenBusiness offers business formation services that are prompt, affordable, and convenient. While there are many similar companies in the industry, ZenBusiness stands out from the competition. Here are some of the main benefits of its service:

You Can Build Your Plan

Many similar services offer static plans with no flexibility. This leaves little room for personalization if you don’t need the service in the package. ZenBusiness came up with an easy solution to this problem. While it offers three standard packages, you can create your plan with personalized services. Personalizing your package allows you to choose the services you need without paying for products you do not want. To build your package, select LLC in the dropdown menu on their home page. From this point, you can begin customizing your own package. Your customized plan can include all of the services in the standard packages. A pricing table is available for each service so you can calculate the price of your package.

Live Chat Customer Service

Many similar services, including IncFile, do not provide prompt customer service. ZenBusiness, however, offers a live chat feature on its website that connects you with its support team right away. Agents are helpful and courteous and can answer any questions you have. Having a beneficial agent to walk you through the process can be comforting, especially if you are a new business owner.

Transparent Pricing

Before you choose a plan, ZenBusiness provides you with a pricing page complete with features, benefits, and extra services. There are no hidden fees included in the process, and ZenBusiness is upfront about all of its pricing although they are the only provider that has an annual fee. While agents try to upsell you during the process, they are transparent about all extra pricing. With ZenBusiness, you know what you are getting and what you will pay during each step of the process.

Exploring ZenBusiness’s Reputation

ZenBusiness has a good reputation and stands among the leaders in the business formation industry. It is an affordable, simple, and trustworthy LLC entity formation solution. Although ZenBusiness has only been in business for a few years, it has built a solid reputation and a loyal database of customers. Further, ZenBusiness has an A- with the Better Business Bureau.
Despite its favorable rating with the BBB, it is important to note that ZenBusiness has over 30 complaints against them with the BBB. However, most of these complaints are due to its unclear cancellation policy. However, ZenBusiness responded to each complaint and has taken steps to resolve each complaint appropriately.

Quick Turnaround Times

Before you choose a plan, ZenBusiness provides you with a pricing page complete with features, benefits, and extra services. There are no hidden fees included in the process, and ZenBusiness is upfront about all of its pricing although they are the only provider that has an annual fee. While agents try to upsell you during the process, they are transparent about all extra pricing. With ZenBusiness, you know what you are getting and what you will pay during each step of the process.

Frequently Asked Questions About ZenBusiness Service

If you are like most new business owners, you are looking for ZenBusiness reviews and LLC formation services reviews. Below are some answers to some frequently asked questions about ZenBusiness:

The package you choose depends on your budget and the needs of your business. The starter package is best for business owners on a budget as it only costs $39/year. The starter plan also comes with many benefits, including an operating agreement and registered agent service.

ZenBusiness offers phone, email, and customer service. Compared to industry competitors, ZenBusiness regularly receives high marks when it comes to the responsiveness and helpfulness of its agents. Representatives are available Monday to Friday at 8 a.m. and 8 p.m. Central Time, and agents are responsive, helpful, and courteous. ZenBusiness consistently ranks higher than IncFile and LegalZoom when it comes to helpful customer service.

ZenBusiness’s refund policy is not on its website, but customers have successfully gotten a refund in the past. If you contact the business before ZenBusiness submits your documentation paperwork, you may receive a refund. However, most customers pay a $50 cancellation fee.

Processing times vary depending on many factors, including state capabilities and the package you chose. Generally, ZenBusiness provides faster service than some of its competitors. For expedited service, choose the premium package.

Why Choose Placeholder content

You’ve probably seen a number of Inc Authority reviews on the web by now, and if you’re like us you haven’t found a comprehensive source yet. We built this page to summarize the critical information you need as a business owner to make a final decision about whether Inc Authority is the LLC formation provider that is best for you.

We’ve also built a side by side comparison of Inc Authority, Zenbusiness and Incfile.

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